Armstrong SteelReviews 153

Armstrong Steel took $15,000 from my wife and I and returned nothing but heartaches. They falsely advertised factory discount prices on building accessories and only after signing their contract grossly inflated their prices. They also sent us an $11.000 dollar increase and wanted to charge us for openings that were promised in the initial discussions. When we asked for our deposit back they audited our account and threatened to charge us more. We will never be treated fairly by this company because they are without a moral compass. Please just read all the fine print before you sign a contract, they used every aggressive predatory practice in the book. It was a very painful loss and experience for us.

We put up an Armstrong building for a client and couldn't say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven't built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone

Strongly recommend using Armstrong steel if you are purchasing a metal building. I contacted several steel building companies while in search of a building for my barndominum. Armstrong had the best customer service, the building looked excellent, went together great and if there were any issues along the way Armstrong quickly took care of them.

DO NOT BUY from Armstrong Steel
I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to "lock in" a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 "rebate" agreed upon in the original contract. They claimed I didn't sign a final design agreement on time that they had never sent me!
There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit
Alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE
Also www.denver7.com/news/investigations/send-this-lie-to-the-news-armstrong-steel-customers-offered-refunds-with-unusual-condition
And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique.
Armstrong Steel employees refuse to take responsibility for their breach of contract and delay issues but have no problem refusing to refund your deposit when you do not agree to pay more than the original contract price. Be aware their terms of agreement on the website states: " You, the consumer, forfeit all rights to go to court to defend or assert your rights. The consumer also forfeits all rights to bring class actions against Armstrong Steel. By using the goods or services provided by Armstrong Steel, you give consent to these restrictions." What type of business demands customer forfeit their rights? A dishonest one...

Working with Armstrong has been a wonderful experience. I just past the design phase working with Breanna Ibanez my project manager who has walked me through each step. We made a few design modifications which dialed in my building requirements. Can't wait to see the product onsite and built. Blueprint and logistics are up next then to fabrication. I expected the remaining steps to be just as smooth.

This is by far the worst business I have ever dealt with. They will take your money and never actually do what they said. Then contact you a year later trying to scam you out if more money.

I ordered my "dream" shop upon retiring in July of 2021, put down my $9K deposit and was told my the salesman that I could expect delivery first of the year 2022. I contacted my "project manager" numerous times during '22 only to be told "a couple more months", so after a couple of complaints to the BBB I finally received drawings in the late fall. I submitted my drawings to the permitting department for approval and had to pay all fees AGAIN because it had been over a year. The plans as submitted to me could not be approved, there were no footing details, no slab details, and no details as to how the shop was to attached to my home. I contacted Armstrong and was told everything they needed was on page 2, permitting checked the drawings again and same results. Contacted Armstrong again and this time was told that they did not supply these details and that I would have to hire an outside engineer to supply these details. Why was I not told this the first time or early on in this process? I am sure that they have some satisfied customers but again they aren't what they seem! Check Facebook victims group, over 135 members! Can't add pictures because there's nothing to show! I'm just glad I didn't do the excavation on my property preparing for the building!

In the process of buying a building from Armstrong Steel and the customer service has been stellar. Joshua Arteaga has been patient and organized with the many revisions to the project due to my changing circumstances. I feel great giving my business to this company. Thanks Joshua.

Even though we did not buy a building at this time, I would recommend Joni to anyone that needs not just the building but knowledge about the process. She really helped me make the right decision even though it wasn't with her. Great customer service.

Excellent customer service! I had been getting quotes on a building from several suppliers and Joshua of Armstrong Steel was the most responsive and answered my questions in timely manner. He was easy to get it touch with and always returned my calls and emails. Joshua gave me great confidence in the quality of service Armstrong Steel could provide. Other companies could take a lesson from Joshua on how to provide excellent customer service.

Hello everyone. There admittedly is some negative press going around about this company BUT take a few minutes to check all the facts. Remember that IF people are making reviews it is typically the few that had a bad experience, or an exceptionally good experience. Were some people disappointed with their experience through the COVID crisis with delays and/or cost changes? Yes. However, COVID pricing affected all of us and still is. Finally we are starting to see some relief. I am not affiliated with this company at all but rather was working to get a building through them.
Well, what about my experience? I have been on the phone many multiple times with these kind, helpful and accommodating people. They went out of their way to make my project work. The worked with me on the pricing and the shipping to make the project fit my budget. I was able to get in on some special pricing due to a large order being placed, however a budget problem came up and I was not able to continue with my project. Again, these people worked with me to everything they could to help me out. Ultimately I was not able to continue with the project, at least not yet, but even though this was the case they STILL were kind, understanding and helpful. They really wanted to help me make it work but when my budget got killed by unforeseen circumstances they came through. In a few months I guarantee I will be working with them again, detailing my dream garage workshop. Thank you Armstrong. Good luck!

Larry S.
Steel Building Purchase – Pima, Arizona

I have enjoyed working with Armstrong Steel. Every person I have dealt with has been very professional and courteous – the salesperson, the project manager, engineering department and accounting/billing.
In particular I have been extremely impressed with my project manager – Devian Trevino. Although everyone has been good, Devian has gone beyond what I expected. She has been extremely professional and responsive to my questions but has added a very personal touch while still representing Armstrong Steel. In my professional life I lead a process engineering group within a large oil and gas company. I was concerned with the technical ability of those individuals but also with their ability to find answers to questions and to deal with the customer in a manner such that the customer would come back to work with us again. Devian has the characteristics of the person I would like to hire.
There has been no pressure, and they went out of their way to give me advice in several areas along with providing quality structural drawings of the building and an anchor bolt plan for the foundation. YES, I am happy with my purchase, and I have recommended Armstrong Steel to my neighbors to contact regarding their own Steel Building Purchase.

Malinda Widrikis Was awesome to work with thru the process of getting the right building layout and pricing over so we can make that choice. Very knowledgeable on understand our wants and needs. If I need a second building later down the road will go thru Armstrong steel again.

Excellent customer service from Dallin Bavender! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.

I had a very positive experience working with Armstrong Steel. The representative, Charlie Jones, was extremely helpful. He answered all my questions, and it was easy explaining what I was looking for - I felt heard, and it was so quick to get a quote and render. Would absolutely work with them again.

Garrett bell has been amazing! He was super helpful for me planning my future in building a barndominium! He was very thorough in finding out exactly what i wanted and how i wanted it. The fact that you have such amazing people helping you, and the building is backed my a 50 year warranty i can't imagine going wrong.

Working with Brandon Shemp has been a blast. He really knows his buildings and the buyers perspective.
Thanks again!

I just needed a quote for insurance purposes and James helped me out without a negative word. Thank you James!

Thank you for your quick and good service! Answered all my questions and solved all my problems very quickly!

I had a hard time finding a place that would service Alaska until I talked to David Schaut at Armstrong Steel. Their service was quick and the quote was in the same day. Davis Schaut was very helpful and polite. Looking forward to to getting the building and putting it up. I will do another review after I get the building built. Thank You Again!