website thubmnail of AnchorPumps

AnchorPumps

How would you rate AnchorPumps?
grey star
grey star
grey star
grey star
grey star
GB
4 reviews
2 helpful votes
Follow Alfie C.
Unfollow Alfie C.
Send Message
Share Review
Report Review

Purchased a Grundfos Alpha2L from Anchor Pumps and they helped me out greatly over the phone, answering a few questions I had about fitting.

Very happy customer. Very helpful company and staff, happy to recommend.

Date of experience: November 6, 2014
GB
1 review
1 helpful vote
Follow Ian C.
Unfollow Ian C.
Send Message
Share Review
Report Review

Anchor Pumps, great company unfortunately they sell products that that in my opinion fail to match there ethos. Spoke to staff they recommended a Grundfos Unilift AP 35. 40. 06. A1,240v Submersible pump for dirty water. It was expensive but I was lead to believe that this would handle the job and if a problem back up was the best. 4 months after purchase it stopped working. Warranty was requested and the pump was collected the next day. After 7 days I started to chase as I had heard nothing and when the pump was broken the underground tank was full and it's not like it could get fuller. It took 6 phone calls to Anchor pumps to eventually get a response from Grundfos so because of my continued chasing this may have been the reason for their refusal of warranty. It's not like you can check there claims as they charge £120.00 to return it. In my opinion they no the value of the scrap parts and that us the reason for the charge. I would not recommend a Grundfos pump to my worst enemy, I have since started looking at reviews and find a number of people suffering similar problems. The best thing for anchor pumps would be to stop selling and only recommend products that work.

Date of experience: August 19, 2019
GB
1 review
0 helpful votes
Follow Connor S.
Unfollow Connor S.
Send Message
Share Review
Report Review

Questions answered quickly regards to spares. Delivered quick. Really helpful team. I will be using the company for all my spares.

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
Follow Gareth R.
Unfollow Gareth R.
Send Message
Share Review
Report Review

Came to service sewage pumps on our site. Great engineers, all sorted with no drama. Turned when they said they would.

Date of experience: June 8, 2022