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AmericanMuscle

Overview

AmericanMuscle has a rating of 4.1 stars from 7,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

service
163
value
147
shipping
147
returns
116
quality
259
This company responds to reviews on average within 2 days

Instant Feedback

31,490 reviews
How would you rate AmericanMuscle?
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New York
1 review
0 helpful votes
Follow John C C.
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Order easy with personal help
April 7, 2025

Assisted by Jason from Atlanta, GA
No pressure, checked availability of parts.
When I decided to purchase I simply called him directly back with the number he supplied and placed my order.
I will order like this again. Thank you

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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Your Website has way too many freeze, points, refusal to change credit cards, refuses to accept shipment changes, so I actually tried to undo my order but your site froze locking me out. A complete waste of time if you ask me.

Date of experience: March 7, 2025
Georgia
1 review
0 helpful votes
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Online chat sucks and will give you bad info then close the chat with no notice. Then 300 for a few pieces of painted sheet metal to cover the calipers. Had they been listed accurately with photos showing how thin they are I would have not purchased them. Also your email will get spammed to death with this company. Good luck!

Date of experience: March 19, 2025
Support R. AmericanMuscle Rep
3 weeks ago

Hey Schon,

Thank you for providing your feedback I will pass this information along to our chat team regarding them closing it out, I apologize that the product was not what you where expecting. I did issue you a voucher to use on your next purchase with us online or over the phone as a small token of our apology. You are more than welcome to unsubscribe from the marketing emails at the bottom of anyone. We have a great tool called the customer portal which is orders.americanmuscle.com that you can use to get tracking, estimated ship dates and print invoices. If you need anything else please feel free to reach out to us.

Thank you,
Allison

Washington
1 review
0 helpful votes
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Great help, fantastic turnaround
April 6, 2025

My experience was a delight working with Mike. I was being very picky looking for aftermarket wheels. I told him exactly what I wanted and found them on their site. Purchasing and payment was quick and easy. Wheels and lug nuts both delivered way ahead of schedule and look great!

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Chat was helpful
February 12, 2025

Sunday night shopping, asked a few questions late night in chat. 5 minutes later order was placed. Received order by Thursday. Overall great experience

Date of experience: February 2, 2025
Virginia
1 review
0 helpful votes
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Surprised!
April 6, 2025

Throttle body for 2006 mustang gt seems to be the fix. Only been a few hours but car runs smoothly. Will now more in the next 5-7 days. Shipping was as promised- one-day Shipping. I thought there may be a delay based on the email confirmation I received after ordering but there wasn't! Thanks for the prompt delivery!

Date of experience: March 8, 2025
Indiana
1 review
0 helpful votes
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Erick & Darleen Gallouy
March 9, 2025

Had a great experience we have placed three orders spending around $1600 to $1700.00 we will be back when parts are needed but I do have a question it's says we get a gift (shirt) so can we get 3 free shirts 1 medium 1 X-Large and one 2 x so we can wear them on my husband birthday since we bought all the car parts for his mustang?

Thank you Darleen Galloway & Erick Galloway
******* state rd 60 Borden in *******

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Awesome service
March 29, 2025

American muscle is easy to use, has great customer service, and has the best quality parts! I had a hard time using the check out so I contacted customer service for help and he was awesome just game him my cart number and he made a link for me to follow

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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Another Happy Customer
January 30, 2025

I just received my CDC Light Bar for my new 2024 Mustang GT convertible! American Muscle, has once again, delivered a quality product on time and in perfect shape. I've had numerous cross boarder transactions and the folks at American Muscle make everything simple and easy! You've got my business and I appreciate making my Mustang unique. Thank you.

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
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Exceptional service
March 30, 2025

I called to find out which would be the biggest tires I could fit in a rim 19x9.5 and they gave me the answer and much more I was expecting including a way of how to measure and compare tire sizes. Thanks to Rob H and Richard S to help me placed order using store credits

Date of experience: March 20, 2025