American Cruise Lines
business logo of American Cruise Lines

American Cruise Lines

How would you rate American Cruise Lines?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
2 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Send Message
Share Review
Report Review

This was our first cruise with American Cruise Lines, and it exceeded our expectations in every way. While the food, our stateroom and the tours were all above average, what really sets this line apart is the staff and how they treat their guests. They really make you feel like family. The 10-night, Grand Puget Sound cruise created a lot of special moments and memories. Do yourself a favor and discover what you can experience on a small ship.

Date of experience: May 23, 2023
District of Columbia
1 review
1 helpful vote
Follow Victor B.
Unfollow Victor B.
Send Message
Share Review
Report Review

The genuinely friendly crew members alone made the cruise perfect. Add in the inviting staterooms and public rooms, enjoyable on-board activities, variety of interesting shore excursions, food that would be at home in a five-star restaurant and gracious white-tablecloth service. Nothing could have been better.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Send Message
Share Review
Report Review

Excellent!
May 25, 2023

This was the most wonderful cruise I have ever been on, mainly because of your excellent staff! They were always there for everyone, willing to do anything to make this trip a pleasant experience! Christian does a wonderful job leading his staff! I can't thank each of them enough!

Date of experience: April 16, 2023
Ohio
1 review
1 helpful vote
Follow Grace L.
Unfollow Grace L.
Send Message
Share Review
Report Review

First cruise and had a great time with my sibling's October 2022. Well planned excursions and Bob the bus driver made the experience the best. He retired the end of October and will definitely be missed. Have told many people about this cruise and look forward to going on another American Cruise Lines adventure.

Date of experience: April 14, 2023
Florida
1 review
4 helpful votes
Follow Marylee F.
Unfollow Marylee F.
Send Message
Share Review
Report Review

Disappointed
April 15, 2023

Itinerary not as advertised. This was a mystery cruise for passengers and crew as ACL seemed to be making it up as they went along. I've sailed with ACL before and on the same ship. The San Francisco Bay cruise was a complete 180 degree from my previous ACL cruise. Their Customer Service was poor and also did not seem to know what was going on. Not the way to run a business

Date of experience: April 15, 2023
Washington
1 review
1 helpful vote
Follow Elaine B.
Unfollow Elaine B.
Send Message
Share Review
Report Review

An all-inclusive riverboat cruise: nothing else to pay for while on board. From checking in the night before leaving the dock to everyday fun filled excursions, this is one of best. Our time from Portland OR up the Columbia River to Snake River ended in Clarkston WA and the beautiful scenery and topics of geography and history of the area was most satisfying. Wonderfully prepared meals with many choices on menu by Restaurant Manager served with imagination and flair as if the food was decoration for your plate. Excellent care for passengers from daily room cleaning to attentive mixologist for happy hour, on up to Ships Captain. This one is for you.

Funtime new friends in the lounge.
+4
Date of experience: May 3, 2023
North Dakota
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Send Message
Share Review
Report Review

Best Cruise Line
December 14, 2023

Tried my first cruise with ACL this year, the Lower Mississippi cruise itinerary. The ship was clean. The other guests were friendly and interesting. The crew was truly outstanding. I would highly recommend this company.

Date of experience: December 14, 2023
Nebraska
1 review
0 helpful votes
Follow Janice C.
Unfollow Janice C.
Send Message
Share Review
Report Review

Jan's cruise
May 25, 2023

I had a wonderful experience on my cruise of the Mississippi River. The entire staff could not have done anything better to make my time on the Symphony. I will consider another cruise at a later date.

Date of experience: April 26, 2023
Maryland
1 review
0 helpful votes
Follow Fyllis H.
Unfollow Fyllis H.
Send Message
Share Review
Report Review

From an extra-large stateroom to round-the-clock food (thank heavens for half-portions) and beverages (including alcohol) to a staff that couldn't have been more accommodating to an extensive list of excursions and on-board activities -- the cruise was a delight -- and then some -- from start to finish.

Date of experience: May 1, 2023
Arizona
2 reviews
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Send Message
Share Review
Report Review

My husband and I recently returned from the tulip cruise on the spirit ship of American Cruise Lines. We arrived the night before and took the tour of Seattle on Friday morning. Our tour guide, Spencer was the best tour guide we have ever experienced. His humor and descriptions of different areas of Seattle had all the visitors in a constant laughter. He then concluded the tour with the song. We were hoping he would come with us on the ship, and be one of the entertainers.
A popular event on the cruise ship was watercolor painting with artist MaryWolke. She has an undergraduate degree in art education and a masters degree in art. She guided students through each step needed to produce a successful, watercolor painting. Many of the students had never painted before, enjoyed the process and will continue painting once they return home at the end of the cruise, Students gathered their paintings and took them home to frame as a souvenir of their tulip cruise

+4
Date of experience: May 1, 2023

Overview

American Cruise Lines has a rating of 3.9 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. American Cruise Lines ranks 3rd among Cruises sites.

service
29
value
30
shipping
4
returns
4
quality
23