Sitejabber Website Reviews and Complaints

Alibris

Overview

Alibris has a rating of 4.7 stars from 95,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.

service
748
value
8,536
shipping
8,524
returns
27
quality
8,525
This company responds to reviews on average within 1 day
How would you rate Alibris?
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California
1 review
0 helpful votes
Follow Andrea R.
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I love alibris so much, the steps to checking out are very clear and easy. The way it gets books from local stores like half price or goodwill is nice. Im glad i get to get low priced used volumes here instead of close to 20 dollars on a usual book store :)

Date of experience: February 22, 2025
Ohio
1 review
0 helpful votes
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I am very satisfied with my order so far
March 18, 2025

I am very satisfied with my order so far. I was specifically looking for a book, and I trust that it will arrive in excellent condition, despite being used. Your attention to quality is greatly appreciated!

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Best value for new books!
March 31, 2025
Updated review

Ordered a handful of new books, mostly manga, at steeply discounted rate. I estimate probably about 35% off on average. Almost always selling for less than what Amazon asks for the same titles and I still get free shipping.

Date of experience: March 21, 2025

Excellent Prices
September 3, 2024
Previous review

Ordered a selection of books I had my eye on for awhile. Prices were very competitive and items were delivered in reasonable time.

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Fast Shipping and reasonable prices
February 22, 2025

I was surprised to see my packages arrive at such an early and timely manner. It's great that they send emails that help you track your orders. Most of the books I received match the description of quality while a few seem more used or damaged than expected.

Date of experience: February 12, 2025
Canada
1 review
0 helpful votes
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As Described
March 17, 2025

Book was as described. Shipping took about a month with my location being in Canada and I'm not remote by any means. Would not recommend for any purchases needed relatively quickly. There's also duty payable on pick up at Canada Post to consider when calculating price if you live in Canada.

Date of experience: March 7, 2025
Ohio
1 review
0 helpful votes
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I gave my shipping experience 5 stars, because my books...
March 15, 2025
Updated review

I gave my shipping experience 5 stars, because my books have always arrived packaged nicely and in good shape. Sometimes it may take longer than expected, and sometimes not. Patience is a virtue that we all need to work on.

Date of experience: March 5, 2025

I can always find exactly what Im looking for including...
June 20, 2024
Previous review

I can always find exactly what Im looking for including certain editions and condition. The sheer scale of variety is beyond impressive. This is a readers dream.

Date of experience: June 10, 2024
Canada
1 review
0 helpful votes
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A most positive and reliable service.
March 24, 2025

Over the years dealing with your dvd service I'm amazed at how few movies were unable to be delivered because of faults in the postal delivery system. Communication between us has always been prompt and courteous and courteous. I'm a very happy customer. My thanks.

Date of experience: March 14, 2025
Wisconsin
1 review
0 helpful votes
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Although no photo, great description of this elderly book. Ordering is so easy and other books offered were consistent with previous orders from this book merchant. Highly recommended as never disappointed. Thank you.

Date of experience: March 19, 2025
Colorado
1 review
0 helpful votes
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Important Book
March 19, 2025

Received in timely fashion in very good condition. Bought this, my second copy, to share with friends— because it is an important book that more people need to read. It will change most people's understanding of history as well as current events.

Date of experience: March 9, 2025
Malaysia
1 review
0 helpful votes
Follow Roger V.
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As a foreign comic book buyer, I really appreciate the service that Alibris provides. The fixed postage is the main attraction as it removes a lot of uncertainty to buy. My only negative of the service is the Seller condition rating. I've bought at least two books listed as Good but upon arrival, looks quite tragic. Dog ears, minor rips on the back cover. Nothing a hot iron and a new plastic cover protector won't fix but still, it's not what I paid for.

Date of experience: March 12, 2025