2Checkout (now Verifone)

Avoid this service at all costs. They will charge you renewal fees long after you cancel your subscriptions. I have been trying for weeks to get a refund for a product that I canceled renewals about 1 year ago. They do not respond to emails and they have no customer service help. I had to contact my credit card to ask that the transaction be tracked as a fraud charge.

I have been using 2Checkout for just over 5 years. My experience up to the beginning of November of this year was okay, I would give them either 3 or maybe 4 stars. Then on November 2 our regular payout bank transfer never arrived at our bank. We have asked for proof and the SWIFT document for the transfer. Neither have been provided. We have asked for the sending bank contact information, they refuse to provide it. We ask our receiving bank to see what they could do and they ask for the SWIFT document so they could trace. Now I choose to give them 1 star because zero is not an option. We are a small business and a missing payment of several customer invoice and purchase payments have not arrived after 48 days and no information that is needed is being provided. So that is my experience!

Horrible support, took them 1 month to review my application. They blocked my account with the excuse I'm selling something that is not in their acceptance, we are selling small business management software in the cloud by the way :) in Africa. They send us link to 2Checkout Prohibited Product List/Acceptable Use Policy, witch has kinda terrorists product list for dark web. Anyway support sucks, if you are not US company with a lot of lawyers or some top company, just give it up and look for something else. A lot of people complaining about rip offs on payments, so may be its a good thing we were blocked :) Cheers ppl, have a nice day

Payment was secure, a little delay with email, but got my digital download links and serial. Worked fine, no issues. Checked my bank statement after reading these, but nothing fishy from my transaction. Actually wondering if it depends on the companies behind them or if someone is posing as them (for those other reviews)?

Update, in a pretty prompt response to this review, they apologized and offered a refund. Based on that customer service and the quality of the product I purchased I've updated from 1 star to 3. If the refund process and cancelling auto renewal was more clear and easy, an even better rating would be given.

I bought a product through them from Easus. They subscribed me to a monthly subscription and only provided pretty complex instructions on how to cancel after they charged me a renewal. I would avoid this company at all costs. I immediately sent a refund request and it was denied.

I am falling short of adjectives to praise Avangate. As the owner of a small software company, I have been struggling to get hold of new customers. Thankfully, I found “Avangate Standard”, a tool designed for businessmen like me. The program allows us to personalize the features as per our requirements. My company can now quickly access payments, indulge in a range of advanced merchandising, and support the customers appropriately with the help of this excellent software. Well, as your company grows, if you need a better solution you can always opt for “SkyCommerce Suite”. I have heard from my friends that it is perfect for larger establishments.