Anyone booked train tickets with trip.com? I'm worried after seeing the reviews
Asked by Nia R. on 3/1/2023
2 Answers
T M.10/22/2023
Please purchase via an alternative company or direct with the train company. Their customer service is poor and over priced. If something goes wrong or cancelled you are on your own! They use a third party booking agent, allegedly! My personal experience is once bitten, never again will I use them!
Service M.3/2/2023
Hi Nia R. Thank you for considering Trip.com for your travel needs. We have been able to offer customers wonderful trips with trustworthy service for over five years. Your satisfaction is our top priority. We look forward to your next trip with us. Thank you.
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