Shopee Malaysia
Questions & Answers

Many scammer sellers. Some will deliver fake products and some malfunction products. Shopee will NOT help buyers to process return n refund until seller agrees, which they will not because tbey are scammers n Shopee allows it.

Is a legit company but allowing the sellers to scam.

Legit looking company who side with scammer seller to earn commission.

Scam collaborator with rogue sellers. Don't buy anything from this platform

It is legit company with bad service. Buy at ur own risk and u may encounter issue when coming to return and refund.

Very specific in their system requirement and suspect to have collude with the supplier. You see I ordered raincoat. The seller then chat with me and asked me to cancel. So I cancel the order on due date. I received a bad watch from the seller the next day, The shoppee agent rejected my refund and told me It is not "goods did not received", supposed to be "receive wrong items". The fact is that the watch is a gift from supplier to close the case at their end. I applied again on the fact that I did not receive my items, the email said someone will contact me. I did not receive any call from the shopee agent and the agent again reject my refund. Then they send me a link and causing my laptop freeze and cannot move and I have to send to repair. What kind of refund process is this?