Reservation Desk
Questions & Answers
Here’s what buyers have asked with answers from Reservation Desk staff and previous consumers.
70
questions answered
3%
answered within 1 day
Answer:
It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
By Yvonne T., over a year old
Answer:
They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
By Yvonne T., over a year old
Answer:
You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
By Tim J., over a year old
Answer:
Willie, thanks for reaching out. You can find the hotel room prices on our website at www.reservationdesk. Com. -Rachael, Review Manager
By Rachael F., 7 hours ago
Answer:
Thanks for reaching out. Please feel free to email us at support@reservationdesk. Com for more information regarding the shuttle service. You may also contact the hotel directly. --Rachael, Review Manager
By Rachael F., 1 day ago
Answer:
Big, thanks for reaching out. Please feel free to email us at support@reservationdesk. Com for more information about the hotel. --Rachael, Review Manager
By Rachael F., 2 days ago
Answer:
Win, thanks for reaching out. We recommend contacting the hotel directly for more information about renting a banquet room. -Rachael, Review Manager
By Rachael F., 3 days ago
Answer:
Joni, thanks for reaching out. Please feel free to email us at support@reservationdesk. Com for more information about the hotel room. --Rachael, Review Manager
By Rachael F., 3 days ago
Question:
Is long term parking on-site
Answer:
Michael, thanks for reaching out. Could you please let me know the name of the hotel? You can also email us at support@reservationdesk.com for more information about parking. --Rachael, Review Manager
By Rachael F., 1 week ago
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