Dressafford
Questions & Answers

What is your return policy on a non-custom dress

Asked by Dawn M. on 1/15/2020

2 Answers
Mary H.12/8/2020

DO NOT ORDER FROM THEM! NOT REPUTABLE! IT'S A BAD PLACE TO ORDER FROM! THEY DO NOT FOLLOW THEIR OWN POLICIES. THEY ONLY RETURN YOUR MESSAGES WHEN IT'S CONVENIENT FOR THEM! IF THERE IS NO PHONE NUMBER ACCESSIBLE AND GOING THROUGH THEIR CHAT LINE, THAT IS NOT EVEN, EVER RESPONDED TO...

Hi Dawn, you can refer to our return policy here, https://www.dressafford.com/article/return-policy.html
Kindly note we do not do full refund since all dresses are made from scratch. :)

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