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CookStore
Questions & Answers

618 reviews

Here’s what buyers have asked with answers from CookStore staff and previous consumers.

5
questions answered
0%
answered within 1 day
Question:

Is CookStore a scam or a legit company?

Answer:
It is a scam. STAY FAR AWAY from this dishonest website
By peter M., over a year old
See more answers (23)
Question:

Can you share a success story using CookStore?

Answer:
I am one of those who hates supporting the world wide behemoth online store so randomly bought from this Canadian company. The item I bought was not available in any local retail stores which is still my preference for shopping.(Victorinox - Blue 8" Fibrox Pro Straight Blade Chef Knife). I placed the order, had the confirmation email shortly, item shipped as expected and I had it in a few days. I'd use them again.
By Michelle M., over a year old
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Question:

How easy is it to get a hold of customer service at CookStore?

Answer:
Very difficult. They never answered the phone or voice message.
By Natalia R., over a year old
See more answers (17)
Question:

Hi there, I have been trying to contact with the cookstore... since I haven't received the items since last Septemeber. Please give a help.

Question:

Hi there, I have been trying to contact with the cookstore... since I haven't received the items since last Septemeber. Please give a help.

Question:

Hi my name is Judy hannah, I did an order this morning; order number 100134155. I made a mistake on my postal code the right one is K2k3M1

Question:

I just ordered a Bread Machine from you. At the top of the Web Page it said $10 off. Instruction came after. I had to have for Ten Bucks. Please give

Question:

How long did it take you to receive your item? It has been a month and my item didn't even ship yet. They insist they're waiting on their suppliers bu

Answer:
I have been waiting a month for a partial order. They keep changing timelines to suit their fancy, but gladly take your money.
By Wendy A., over a year old
See more answers (3)
Question:

How do u open grille pan flat to use both sides to grille on

Question:

How much to ship item 80397 to N7S6c8

Answer:
It cost me Zero... no delivery charge. This is a Canadian company and having to deal with a Canadian company makes for a happy day. I am tired of giving my money to Amazon.
By Stanley S., over a year old
See another answer (1)

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?