I don't recommend Crunch Gym. This is the perfect "clever schemes" fitness center. Make sure you read the contract on the computer before you sign or initial anything.

They will tell you that you will get an email copy of the contract, but know that email copy is AFTER you have already signed the contract.
You will have to stand your ground to get your contract cancelled and you will have to take an entire morning out of your busy schedule to get this done. It is not an easy task, especially if you sign a contract for coaching.

I tried to cancel my personal training contract with Haley Cole within three days after it was first signed and emailed because there was a discrepancy on the contract and what I was told. What I was told was not even on the paperwork regarding how much I was going to pay and for how long. The request for cancellation was rejected, my questions regarding what was on the contract and what was actually told to me was never answered or resolved. Haley blew me off. TK ignored my cancellation request that I personally handed to him; nor did he act on it. TK, the manager of the Hiram, GA Crunch Gym did nothing with the cancellation request.

When I finally walked in to cancel my contract with Haley on September 27,2023, I had to insist she pull up the form to cancel the contract. When I asked to read it before I signed it, Haley responded that she would email it to me. I responded by you're emailing it to me after I sign it.

She rudely turned the computer screen where I could read the cancellation notice and she was charging my credit card for eight more coaching sessions/services that I wii NOT use. Haley justifies it was because the contract was not cancelled within 10-days of the billing cycle period. But unknown to me at the time, the billing cycle is set up so that there is NOT a 10-day window to fulfill what I was told by Haley. Therefore, my cancellation is not effective until October 9,2023 instead of the day I requested and signed the cancellation form, September 27,2023. My credit card will be charged for services not used.

Second problem I had. I told Haley before the contract that I was going out of the country and not to schedule me for training the week of September 16-22,2023. Haley went ahead and scheduled me anyway three week before the scheduled trip. When I addressed it with her, she gave me no explanation except to say oh we can reschedule for another time. When I returned, I had to cancel my second week because I was sick. Another week that I'm paying for that I'm not receiving services.

When I asked for a refund, I was told that it would be considered credit for used in the future. I would not get a refund. Then when I looked at my cancellation paperwork form, Haley Cole marked that I did not ask for a refund.

Finally, my coaching contract was set up for two 30-minutes session each week. However, without changing the contract, Haley, on her own, changes my sessions to one-hour session a week.