I bought a bed. Initial email came on Aug 10th saying my delivery was Aug 11th. Based on that, I listed my existing bed on Craigslist. With no idea it would happen, it sold in 2 hours. To accommodate my customer I took it apart and put it on my patio for them to pick it up. "Knowing" that my new bed would be here the next day (as promised) I dropped my mattress on the floor and slept there, like a 19 year old kid in his dorm. I called them early in the morning on the 12th and was assured by a very pleasant young woman that my bed was on a palate in Duluth Georgia ready to be shipped, and that I would have it by end of day Aug 13th. It seems that the bed was NOT in Duluth Georgia (northeast of Atlanta) but in Arcadia California. I watched on FedEx tracking as it moved 300 miles at a time toward my home, where it was supposed to be delivered today. Well, today is the 17th and I will be sleeping on the floor one more night. They SHOULD be refunding my money and letting me keep the bed for what they put me through. I'm an old man with replaced joints and I have been crawling around on my floor for a week now. There are other, likely better, options.

EDIT: Between their incompetence and FedEx not doing their job, this bed was in 15 cities over 14 days before I got it. One leg from my home delivery area some moron at FedEx scanned it as a return and it went back in the direction of the source, which was in California. I was able to contact a real person at FedEx and they cut it off before it went all the way back. I bought this on Aug 8th. I finally got it on Aug 22nd. Wayfair SHOULD be refunding me and giving me this bed to make up for my having to sleep on a mattress laying on the floor for 2 weeks. They should also change their name to WayFAIL! Kelly Clarkson should be ashamed to endorse them.