601 reviews for Walmart are not recommended
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Nevada
1 review
0 helpful votes

Bait and Switch at Walmart.com
November 30, 2015

I was excited to see that for Cyber Monday Walmart had the tires I needed for my truck for only 82 Dollars. I started at Midnight my time. I went to Walmart.com and added the tires to my cart. The webpage would not load and would show "HTTP Status 404 - /cart2/cart2.do" If I went back a page and reloaded and it was fine. The website said I had 4 items in my cart. Great I should be able to just click on the cart and checkout right? No. I click on cart and it says I have NOTHING in my cart. After SEVERAL attempts to buy these tires using different browsers and even different computers I decide to ask for help. I chatted online and they told me to try different browsers or computers. I told them that I tried to and I still wasn't able to buy the tires. They told me to call the 1-800 number. I called the number and talk to a guy who could barely understand English. I told him what was going on and he kept saying that he would not be able to help my place an order on THOSE tires but if I would like I can purchase Different tires. I asked him why I couldn't buy the advertised tires for Cyber Monday and he said if I'm unable to complete the order than thats my fault.? My fault that the website doesn't work? He was VERY rude and told me to shop for other items on the website. I got off the phone after he told me they would not honor the ADVERTISED Price no matter what. Even though they were still available. WTF? I decided to see if it was all of Walmart. I added different tires to the cart and could complete the process EASY. Was able to checkout just fine. I am 100% SURE they rigged their site so you couldn't buy those tires. Bait and Switch. 100% Illegal. I will NEVER Shop Walmart again.

Date of experience: November 30, 2015
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