I ordered my daughter's Xmas gift from VMInnovations, after double checking the arrival dates. The item was guaranteed to arrive on the 23rd, so I purchased the bundle that consisted of a MX400 dirt bike and youth helmet on Dec 16th. The following day I received an email stating my items had shipped (the 17th). I kept an eye on the tracking number provided by their website and noticed the item only weighed 2.5 pounds. So, I got curious and sifted through my email for a shipping notification. Apparently there were 2 tracking numbers, and the dirt bike had shipped separately. Upon further investigation, the dirt bike had NOT shipped on the 17th like the shipping notification implied. It actually wasn't received by FedEx until Dec 20th. Frantically I began an indepth investigation, only to discover the dirt bike was not due for delivery until Dec 26th. Not only was it shipped late, it was also shipped the cheapest way possible-- FedEx Ground services. It's been 2 days since it was *really* shipped and my dirt bike has traveled from Nevada to Arizona. I live in North Carolina. There's no frikin way the item is going to arrive in time. After calling customer service to see if there was ANYTHING I could do to get it here, I am repeatedly told how the item will be delivered today (the 22nd). No, you morons! That's the helmet. The dirt bike is still in Arizona, and has been since last night. I will NEVER order from this company again. I hope they go out of business. And, judging by these reviews, it's inevitably going to happen. Wish I would have read them BEFORE ordering from these losers. *****UPDATE***** It's Monday, December 28th, and the item has still not arrived yet.