This ereader format makes large textbooks challenging to read and impossible to follow along with in class. Firstly, the redshelf page numbers don't match with the page numbers in the book, and actually obscure them from view so when the teacher calls out a page number she's looking at, it takes me longer to find it than she takes on the topic. This is also partially because you have to click arrow buttons to move between pages and it reloads every single time I turn a page. It takes me forever to move around in the book while she leads class discussion, and is not nimble at all. Next, the pages are like PDFs, not ePub format. When you land on a page it is off center and all the left and bottom of the page are off the side of the screen and are covered by the ereader buttons, forcing me to reorient the page every time a turn a page, after waiting for the reload. I tried to "download" all of my next two weeks readings for reading offline so that I would be able to flip pages without having to reload/reorient constantly, and it gave me a link to "return to" and of course it was a dead link that never worked. I tried multiple different sets of pages, this feature does not work at all as far as I can tell. Next the font size is super nonoptimal for small screens like an ipad, and because its more like a pdf than an epub (it doesn't reformat with font size changes) the largest size I can make it and still have the paragraph fit on screen is still too small for my eyes to read comfortably. The ereader has highlight and notes functions, but there is no cursor to resize a selection of text. So every time I want to highlight a section I have to get it right with one touch and drag, or else I have to delete and start again. As I mentioned the font is small so i've Accepted that this just wont be right ever. I hate that you don't have a working mobile app with a permanent sign in. I tried to download your app, but the book doesn't appear in there despite it being registered to my account. I tried to contact your customer care about this and they were no help at all. They didn't seem to know you had a mobile app. So I have to go through the browser every time. This is so tedious: go to webpage, sign in, open book, open bookmarks, wait for reloading constantly while trying each bookmark to figure out the one I'm supposed to read today. I know the tech is still sorting itself out, but I feel like enough publishers and ereader apps have established themselves so that we can avoid this glitchy stuff? Is there any way at all that I can get this book in any other format than on your ereader with this code. Either PDF or ePub would be great (I plan to convert to ePub either way so that it can be read in any other ereader. I really find this ereader platform to be unsatisfactory in every way that ereaders are supposed to make reading textbooks more convenient. I'm thinking about buying from kindle and cutting my losses at the hours of wasted time in my first two weeks of school trying to get this format to work.