Let me first say that after researching with several online jewelers and combing through what felt like several hundred reviews, the decision was made for my 25th-anniversary ring - a no-frills 2.5 ct equivalent Emerald cut solitaire moissanite with a bezel setting. Their website is clear, offers many options, and offers excellent selection tools, romantic stories, and recent purchases. There was no question after seeing how many overall satisfied customers they have had and their experience; this was where I'd like to shop. My experience was faster than anticipated, with my ring shipping in almost no time. When I received my package, I was thrilled. It was very well done, detailed, and of course, had THE anticipated anniversary ring! My goodness, it was beautiful and just what I ordered. My ring was delivered in November 2022, being made of 14k white gold - I had expectations based on other similar-weight white gold rings I've owned for over 12 years. Although this newest edition did not have the same weight as the others, I did not let that deter me from my excitement. We're at the end of January 2023, and the stone and ring no longer have the luster they did. I'm not referring to the cleaning, the stone itself requires more attention than a diamond, and I knew what to expect there. The setting drives me insane; the wear on the metal from normal activities has dramatically diminished the appearance and luster. So, sadly as positive as my experience was, it doesn't make up for the shortcomings in less than three months and the price that was paid. Unfortunately, I cannot return it, the return policy no longer applies.

My recommendation: upgrade to a higher-quality moissanite stone and platinum.

For Reference: ENR170-EM (Ring), Forever One (Stone), Stack181 (Stacking Ring). No unusual products or cleanings, everyday wear, and basic activities. Please notice the brilliance and luster inside the ring; this was the polish outside when first received compared to how it looks now. Also worth noting, at the time of my order, there was a promotional discount of $200.00.

This is my honest review, and it took a lot of thoughtful consideration to post, but I felt it would be helpful for other potential buyers. I've since moved on to another jeweler that offers more communication, CAD proofs, and details that make me feel that this newest version to commemorate my 25th anniversary will be up to my expectations.

Update: 3/12/23
I've since received another ring from another source and the difference is INCREDIBLE. First, the metal (14k white gold) is heavier with the new jewelry which makes me question that material used for my ring. And second, the moissanite (NEO) with the same weight and the step cut in the new ring are superior. Because I have both rings, I'm able to see that the craftsmanship is just not what I expected from a company that has such "glowing" reviews and influences the removal of additional stars. Bottom line: Do your homework, think it over, do more homework and let customer service from the beginning, middle and the end of your decision guide you.