I was transferred from Pune to Goa and approached Itzeazy for my car RC transfer on my name. I have paid initial advance (forget about money, thats a different story) in the month of November 2022., and believe me, today (30th Oct 2023) I had new RC in my hand. It took 1 year...why?
1. Itzeazy will follow up with you rigorously until you make first payment and book a service with you... after that they dont call at all... even to confirm if I hand over the necessary documents with them or not. Believe me, in my case, I have whatsapp them the documents that I have, they told that these documents are sufficient, rest of them they will manage. (For managing they charge extra, beware of the fraud)
2. Even when you call them, they dont respond at all, they dont pick up the calls. After 1 or 2 months, luckily if they lift the call, they say that "this document is missing, that document is missing.etc". When I told that they during service booking you also charged for managing this document...they will say, no sir, it became very difficult to manage.etc.etc.
3. Once they get necessary documents, they will say we will apply in RTO office, today, tomorrow.etc. But what they will do is, they will handover all this work to another 3rd party (in my case its Bhavan Enterprises in Pimpri Chinchwad area)... and now, you need to follow up these 3rd party guys. God knows when they will do. No priority...in the meantime, the 3rd party also will not work, until their payment comes from Itzeazy...
4. By the way, this 3rd party will also ask for few more documents, which you need to courier them multiple times...
5. Itzeazy will not not pickup our calls in the meantime. Their operation executive Mrinalini madam... or their customer centric team like Anusha madam (who rigorously followed up to book the service)... nobody will respond...believe me you will fed up and leave hopes.
6. All my originals are with them, made full payment, so I cant withdraw services... and finally you will loose hope. Nothing will move forward. It took me an year exactly.
Instead of that, if you go to Government offices personally, it may be finished in 1 or 2 months maximum.
DONT GO TO ITZEAZY, you will be sacked...