I am writing this review to share my deeply disappointing experience with Hostinger, in hopes of informing others and urging the company to reconsider its approach towards customer service and transparency. Account Suspension Without Clear Justification
My hosting account was abruptly suspended by Hostinger on allegations of phishing-related activities—a claim I firmly contest, as I have never engaged in any form of phishing or malicious behavior. Despite my repeated requests for a detailed explanation or concrete evidence to support this allegation, Hostinger's responses were vague and non-specific. I was not given any clear indication of what the alleged violation entailed, leaving me with nothing but general statements and no actionable information. Withheld Domains and Refusal to Facilitate Transfer
Beyond the suspension, Hostinger has withheld three domain names that I purchased and paid for in full, along with other related services. Despite my requests to transfer these domains to another registrar (e.g., alsmsar.com), Hostinger has refused to provide the necessary authorization codes (EPP codes) or any means to recover my domains. This decision has significantly impacted my ability to maintain an online presence and has resulted in operational and financial losses. Lack of Response from Higher Management
In an effort to resolve this issue, I escalated my concerns by directly contacting Hostinger's CEO, Mr. Daugirdas Jankus, and the Chairman, Mr. Arnas Stuopelis. Unfortunately, I received no response from either of them. Copies of the communications I sent to these executives are attached as part of my documentation. Their lack of response has only compounded my frustration and disappointment. Impact on My Business
The abrupt suspension of my account, coupled with the withholding of my domains and services, has caused significant disruptions to my business. I lost access to essential data and my websites, which has damaged my professional reputation and resulted in operational setbacks. I was more than willing to cooperate with any investigation or to take corrective measures if given a fair chance; however, Hostinger's decision was made unilaterally and without proper dialogue. Final Thoughts
I believe that every customer deserves clear communication and transparency, especially when serious actions like account suspension and service withdrawal are involved. My experience with Hostinger has been extremely unsatisfactory, and I would caution potential customers to carefully consider these issues before committing to their services. I sincerely hope that Hostinger will revisit its policies to ensure that cases like mine are handled with the fairness and professionalism that customers rightfully expect.
I share this review in the hope of encouraging positive change and better customer support practices within the web hosting industry.

After months of problems with Hostgator VPS I've decided to change to Hostinger and guess what? Problems... I love the Hostinger VPS, but when you face a problem, they don't care if all your websites are offline, my websites are offline since yesterday, first thing in the morning when I'm check again... same thing, call for support all sites offline and no solutions, they've said that they are investigating but never found a solution and my website follows ALL OFFLINE til the moment!
Looking at the documentation on Hostinger I found something about the cpu usage, which I think is my problem, so they say...

"CPU
When you reach the maximum threshold for available CPU, your website becomes slower and starts scheduling requests from your visitors instead of serving them instantly. There will be no error messages, but the website will feel sluggish.

Find out your website's peak hours and ensure your CPU stays below 80% during the busiest times. This will guarantee that all visitors have the best possible experience on your website. "

But they didn't mention in the documentation that they will cut you off and all websites on your VPS will be shutting down, which is my case.

Resume of the history, if you are in a shared host on Hostinger and things goes well DON'T MIGRATE TO VPS! End of the story, on Hostgator I've problems with memory usage, on Hostinger is CPU so, be careful when you decide to change!

End of the day and things are going as same, even after the Hostinger reply, they did do nothing about it, so if you see a reply in bad reviews, know that is like a robot replying, already stop my server by now and put all my websites to sleep because my VPS SERVER KVM 2 simply not work, another thing that I clarifying here is that on my VPS Panel I have the upgrade button but the downgrade is missing... So... The support does nothing to help, and if you upgrade your server, there is no way to downgrade besides speaking with chat support that does nothing, be advised!

They shutdown my VPS, all my websites are offline, nobody does nothing to help in solve the situation, my VPS is not mageble because of high usage of CPU and I can do nothing, so the only way to work on the problem is upgrading, but if I upgrade that's no way back, I need to buy a new VPS and start all the configuration and migration of files to the new VPS, now answer me, this a way to work on a hosting company? Put your client in a position that they can do nothing to solve a problem and nobody does nothing to help? Worst company ever, if the services are working ok, if you have a problem you`re dead!

Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.

This is what HOSTINGER will do for your business!

Its been great using Hostinger

Good experience

Very poor support

Its a very good web hosting company

The best Host in the world

Best hosting provider

Great support!

Quality of performance.