On the 25th of Feb/17 I ordered a phone! ON THEIR SITE MY ACCOUNT WITH THEM!
I then on the next day Feb 26th saw on their site that it said my order was processed!
I waited 2 MORE days for an order confirmation e-mail THAT NEVER CAME!
I then called them that day IT TOOK AT LEAST 10 TRYS TO GET SOMEONE ON THEIR PHONE and he told me on the phone that it shipped out on the 28th!
2 days later on the 3rd of March I get an e-mail from them saying that it shipped out on the 1rst of March!
ON THE 7TH of MARCH (bear in mind I paid $20.00 for three day shipping for a reason I will state later!) I tried their phone system runaround to try... after try... after try... to get an explanation as to why my 3 day expedited shipping I was paying EXTRA FOR was on its 6th day!
I threatened them with the BBB and they immediately refunded my money in the next e-mail leaving me stranded without a phone all this time to run my TOWTRUCK and service my stranded customers without one!... NICE!
I had a lot of irate customers that could not reach me! THATS WHY I PAID FOR EXPEDITED SHIPPING THAT THEY TOTTALLY BUNGLED AND WASTED MY *#*ING TIME!
So bear in mind "maybe your Tow truck driver (that is not answering your calls when you are stranded!) purchased a phone off these MORONS that he didn't get"!
I purchased phones off them in the past... they were O. K. but I never got an answer from them whether the phones are re-furbished new or used! SHADY BUSINESS!