HEED MY WARNING BRIDES-TO-BE: Under absolutely NO circumstances should you have your wedding dress altered at this location (Glendale, AZ) even if they offer you a discount! You may very well end up paying more money for alterations than you did for the dress!

I was absolutely outraged by how the seamstress, Miryam, treated my best friend who is getting married in January. First of all, she completely dismissed the bride's request for specific alterations to her wedding dress and pushed her into additional alterations that she did not want.

She bullied my friend into adding straps to her wedding dress when she DID NOT WANT THEM and expressed multiple times to Miryam that she did not want straps. Instead of listening to her, Miryam kept going on about how her boobs would fall out of her dress while she was dancing if she did not add straps. My friend has zero plans to get wild at her wedding and she doesn't even know if she's going to dance at all since it's not really her thing. But Miryam was so incredibly pushy about it that my friend relented and let her put straps on the dress. She paid $55 for STRAPS THAT SHE DID NOT WANT.

Miryam also dismissed my friend's request for specific alterations, namely to let out the dress at the hips out so she could sit in the dress. It was clear at the second fitting that this was not done, as she still could not sit in the dress. But Miryam actually tried to ARGUE with her that it was LOOSE and she could move and sit just fine. I'm not even exaggerating when I say that my friend literally had to pull up a chair and show her that she could not sit wearing the dress. She had to go back for a third fitting just for this simple request to be fulfilled when it should have been done the first time.

My friend was NOT informed about the cost of any of the alterations and was stuck with a $600+ bill that cost her more than the dress itself. She was also told that since she purchased the dress from David's Bridal, she would get a 10% discount on alterations done through the store. But it was a whole ORDEAL for her to have the store apply this discount and she didn't realize that it could only be used on specific alterations. She only ended up getting approximately $30 off the entire bill.

At Miryam's insistence, my friend also paid to have the dress steamed, bustled, and bagged. When she received the dress after her third fitting, it may have been steamed, but it was clearly not bustled and it was tossed carelessly in a ripped bag that was also TRANSPARENT. It was NOT the same bag that the dress had come in, which was opaque and much better quality, and would have crucially prevented her fiancé from being able to see the dress before the wedding while it sits in their SHARED closet awaiting their wedding day.

My friend felt more frustrated and disheartened after every fitting when she should have been elated and excited to try on the wedding dress of her dreams. She is an incredibly kind and considerate person who is the very OPPOSITE of a bridezilla, which is why I am writing this review for her. It is my sincere hope that other brides-to-be may learn from her terrible experience and avoid making such a drastic and costly mistake.