TL;DR: They ripped me of $100+. Do yourself a huge favor: forget about the savings you think you're going to make and buy somewhere else.

So in July, I was in the market for a couple of Swiss Army knives to add to my collection.
I looked online and CookStore had them cheaper than everywhere else I could find by about $10 per knife, so $20 total.
Delivery estimate was 2 weeks. Since I was in no rush, I placed my order on JULY 28 2022!
My mistake: I didn't bother to research the company and read some reviews!
So delivery stated on their website was 2 weeks.
About a month later, nothing had shipped, so I inquired about the status.
I was told that due to supply chain issue, shipment had been delayed and it would take another 2 to 3 weeks.
I was OK with waiting a little longer so it was fine.
Another month goes by, no shipment, so I inquire again and get the same answer.
It had now been 2 month to receive something that should have shipped in 2 weeks.
Those are Swiss Army knives, they are literally available EVERYWHERE! Yet, CookStore cannot get them even though their delivery date on their website shows (still up to today) 2 weeks.
I continued contacting them once a month and every time got this ridiculous same excuse.
On January 2023 (so almost 6 months later), I finally had enough and bought the knives somewhere else.
I contacted CookStore and requested my very well justified refund.
I got ignored.
I contacted them a 2nd time 2 days later.
I got ignored.
I contacted them a final time 2 days later explaining that this was my last attempt in trying to contact them and if I didn't hear from them or got my refund, that I would contact My Credit Card Company, the Better Business Bureau and leave a review on every website I could find.
They kept on ignoring me, so I did what I said I would.
What I didn't know since this had never happened to me before is that I only had 120 days to make a claim with my credit card company, and I am way passed that.
So in order to try to save $20, I ended up losing over $100 and have nothing to show for.
It's too late for me, but I hope this message can prevent others from being ripped off as well.

This company is a complete scam.
They sell stuff that they don't have.
They put an ETA that they can't meet (the ETA for those 2 items on their website still shows 2 weeks even though 6 months later they still can't get them, so they don't even bother in fixing their situation).
They hold on to your hard earned money for months giving you the run around with nonsense excuses.
When you finally have enough and request a refund, they ignore you and keep your money.

This is definitely the worst company I have ever dealt with. Companies like this should just go bankrupt as obviously they can't run a business properly, couldn't care less about customers and they keep your money without ever delivering the goods.
Do yourself a favor; don't be fooled in thinking that you will be saving money. Whatever you think you will be saving will not be worth the aggravation that you will get and in the end, you will still have to buy your items somewhere else.
STAY AWAY FROM COOKSTORE!