Every since Catherine's shut their doors on the brick and mortar stores (mid-2020?), the service online has significantly declined. Additionally, their styles and choices have also declined. I have shopped at Catherine's since Day 1... when they went from P.S. Plus Sizes to Catherine's. I have always felt that their regular prices were too high, so I usually bought everything on sale or clearance... and sometimes got some smokin' deals! I always felt, however, their quality was pretty high compared to other stores at similar prices, so with a little research and patience, I have built up my wardrobe and rarely get rid of anything from Catherine's. Thank God, because I have been extremely disappointed with the "new" styles and choices at their "new" online "home." I am seeing items that I bought ON CLEARANCE (read for pennies on the original price) two years ago being sold at full price as "new" items. NOT! I'm not talking about things like bras and underwear... I mean tops with specific patterns and colors that have not changed at all. And they are advertising them as new items. Disappointing as they had always seemed to come out with some really nice, new designs, colors and patterns which is why I shopped them pretty frequently and even invested in the "perks" card annually. But probably the most disappointing is them joining with other plus size online retailers in a "one stop shop" kind of website. It is difficult to navigate, and IMO, "cheapens" the experience, not enhances it. You have to filter by the brand if you only want to see certain brands (ie. Catherines, Roaman's, etc.), and if you back out of looking at something, you have to reapply the filter again or else you suddenly have 1000 items to look at from every retailer, instead of just the one you wanted to shop. And, as previously noted, it seems that their choices and new styles are very limited compared to when they had their own brick and mortar stores. Sorry Catherines, you lost a life-long customer with this move. I also don't like that I can't ship to the store for free any more... in fact, trying to find free shipping at this site is like finding a polar bear in Hawaii. This move also introduced me to many more online plus sized retailers, which I will have to start taking a chance with since I'm not happy with the Catherine's brand any more. Bbbyyyyy... so sad.