325 reviews for Alibaba are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Florida
1 review
0 helpful votes

Discrimination, unfair treatment, impoliteness, insults, un-fulfillment of sample order on time,
November 8, 2024

I am Dr. Frank Tirado, Dir. MRC- Miami Road Cyclist, CAI- Cyclist Amateurs International, Promoter MIAMI 100 Century FL USA, MRC and Master Cyclists Instructor with plus 65 years of cycling experience: Everything I am going to express in these words are totally impartial, un - emotional, and well documented at Aibaba.com messages page during our long 5 months plus time of chats with Miss. Zoey, Miss Li Kalina and Mr. Min from Xiamen New Guider Sports Technology Co., Ltd.
We started this uphill battle with Order #************** Order date: 2024-06-20 Total: USD 214.00...And later Sample order **************570Order Date: 2024-09-21 01:36:26 The first order was ship without our final approval after several month of corrections, and really bad endlessly communications, their designers' mistakes and incapacity to fallow uniform corrections. We got the uniforms and immediately noticed the poor stitching quality and the wrong measures on the front and back of the jerseys. However, we decided to test the uniforms only to find out that the switching's pulling out and becoming very visible to the eye. In other words, the uniforms were getting destroyed only with one use of a 2-hour training. We did mention it to Miss. Zoey, and to Mr. Gratt Min who was very nice and offer us a second chance to do again the uniforms for a discount price on the new uniforms which we accepted. In order to improve the uniforms, we paid extra to get a custom sample made with our measures and other distinctions need it in competitive cycling and updated modern cycling apparel. However, we were abandoned by our first customer representatives Miss. Zoey, and unfortunately transfer to a new very defiant and argumentative lady customer service representatives Miss Li Kalina of Xiamen New Guider Sports Technology Co., Ltd. We found her to be un-fit for this job because she shows to us: Discrimination, unfair treatment, impoliteness, insults, un-fulfillment of sample order on time, inability to finish custom paid order, defiant and unnecessary argumentative customer services, causing us a great deal of wasted time and money... Cordially... Dr. Frank Tirado, Dir. MRC- Miami Road Cyclist, CAI- Cyclist Amateurs International, Promoter MIAMI 100 Century FL USA.

Tip for consumers:

Very defiant and argumentative lady customer service representatives Miss Li Kalina of Xiamen New Guider Sports Technology Co., Ltd . We found her to be un-fit for this job because she shows to us: Discrimination, unfair treatment, impoliteness, insults, un-fulfillment of sample order on time, inability to finish custom paid order, defiant and unnecessary argumentative customer services, causing us a great deal of wasted time and money....... Cordially ...... Dr. Frank Tirado, Dir. MRC- Miam

Products used:

None, never was order fulfill

Date of experience: November 8, 2024
Loading...