Tillys
Questions & Answers
Here’s what buyers have asked with answers from Tillys staff and previous consumers.
5
questions answered
0%
answered within 1 day
Question:
Does Tully's have real brands
Answer:
NO! I can't speak for the swimming suits, but I purchased a pair of shoes that turned yellow from some cheap glue or chemical used to make the shoes and they would not refund my money. Bought them knowing I shouldn't, because my sister bought a sweatshirt over this last winter that fell apart after the first wash and they wouldn't refund her money either. Both times we were told we shouldn't have washed the Garment. Who doesn't wash their clothing? When I washed my shoes I washed them on delicate, cold water, with a couple of towels and let them air-dry but they stained yellow all over from some ingredient in the fabric or glue.
By Lindsay B., over a year old
Answer:
NO! I can't speak for the swimming suits, but I purchased a pair of shoes that turned yellow from some cheap glue or chemical used to make the shoes and they would not refund my money. Bought them knowing I shouldn't, because my sister bought a sweatshirt over this last winter that fell apart after the first wash and they wouldn't refund her money either. Both times we were told we shouldn't have washed the Garment. Who doesn't wash their clothing? When I washed my shoes I washed them on delicate, cold water, with a couple of towels and let them air-dry but they stained yellow all over from some ingredient in the fabric or glue.
By Lindsay B., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?