Spectrum
Questions & Answers

How easy is it to get a hold of customer service at Spectrum?

Asked by Kevin G. on 2/6/2020

3 Answers
Susan V.9/4/2020

Very difficult and long wait times; option for call back is given but does not work, like everything at Spectrum. Horrible quality.
Matt C.5/19/2020

I had to speak to five different people before I got a hold of someone who was allegedly the manager (yet they had to talk to someone up the ladder themselves) and never called me back.
Ray G.2/6/2020

Easy, yes, but frustrating YES! They don't know what they're doing.

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