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I want to cancel my subscription. I thought I was agreeing to a free trial. I have already sent you and email requesting the cancellation and again the money has been deducted. Bad!

Asked by Kate E. on 3/2/2017

4 Answers
Errolice T.11/12/2018

Same thing happenned to me. I was on free trial cancelled my subscription yet they have been charging sometimes even twice a month. I want my refund!

This is fraud
tara a.3/19/2017

Worst company ever. Scribd are a scam! I opened a free trial and cancelled that free trial THE VERY SAME DAY, it was all confirmed I had cancelled by scribd. A month later, they have charged me money and ignoring all of my messages! Worst service ever. Listen
I want a refund! Support ticket #1314432
Poonam B.3/8/2017

This same happened with me and now no one is answering my emails!
Scribd S.3/6/2017

Hi Katie. Thanks for reaching out. Our support team can assist you by emailing us at help@scribd.com. If you've emailed us already, send us a message here with your ticket number or the email address you wrote in with. Thanks! - Donni, Scribd Customer Support

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