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OnlineFormals
Questions & Answers

12 reviews

Here’s what buyers have asked with answers from OnlineFormals staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

are all the dresses authentic

Answer:
Yes. We are an authorized retailer for all the brands we carry.
By Stephen W., over a year old
See another answer (1)
Question:

have sent the dress back in mid April but credit card still hasn't been credited - RA 4584 (return number)

Answer:
We did receive your return and have a store credit issued for the full amount. Someone called yesterday and I asked them if you wanted the 100% store credit or the refund less 15%. I didn't hear back. Just let me know either way. Thank you, Stephen
By Stephen W., over a year old
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Question:

Where do I find my tracking number to track my dress I ordered?

Answer:
: You need to contact us at 888-280-4179 or via email at info@onlineformals.com for questions regarding orders and orders you would like to place.:
By Stephen W., over a year old
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Question:

I didn't find any delivery informations at their internet page and i ordered a dress yesterday. I need it this Saturday evening. Does somebody know, if its possible that I receive it till this time? And when not, could I return it and get the money back?

Answer:
You need to contact us at 888-280-4179 or via email at info@onlineformals.com for questions regarding orders and orders you would like to place.
By Stephen W., over a year old
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Question:

What company does onlineformals.com use to ship their merchandise? I would like to track my package but I'm not sure what company they use.

Answer:
We use Fed Ex and also UPS.
By Stephen W., over a year old
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Question:

The dresses are real. I have ordered from them for several years and have had nothing but positive experiences with them.

Answer:
We are an authorized retailer for every designer we carry on our website. The dresses are real.
By Stephen W., over a year old
See more answers (3)

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?