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Northern Tool + Equipment
Questions & Answers

281 reviews

Here’s what buyers have asked with answers from Northern Tool + Equipment staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

How is customer service rated for Northern Tool?

Answer:
Absolutely horrible, you get the rub around with emails containing same useless info from multiple people, shop elsewhere and save yourself the stress and anxiety
By Scott K., over a year old
See more answers (3)
Question:

I payed 60$ for them to take my lawn mower to be fixed but it took so long I bought a new one. Now they want me to pay more money?

Question:

Pressure washer hose reel missing parts

Question:

If I bought the wrong item and did not use it can I take it back?

Question:

What's there purpose of paying extra for second day air, and 6 days later the item still has not arrived. Bad business

Question:

I bought a cut-off saw from Northern Tool on eBay. It doesn't work. It was shipped from Norhern Tool. I just want one that works. What can I do?

Question:

Why are your reviews so bad? Why is your ebay price on a troybuilt 2460 a lot less than your website?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?