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Mango
Questions & Answers

225 reviews

Here’s what buyers have asked with answers from Mango staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

How can i cancel my order?

Answer:
Good luck. They refused to cancel my order. I had to wait over two months for my items to be refunded after I returned them
By Austin h., over a year old
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Question:

Fake WhatsApp

Question:

Hi, I wanted to ask why the business has many bad reviews. Because Mango is my favorite store but, why are there so many bad reviews?

Question:

Are you connected to Myiiristic?

Question:

I have placed my order last Monday and the website show delivery time 3 to 5 working days.I am scared that will I be even recieving my order or not ?

Answer:
Only way to find out is to wait. Because I ordered a dress and it arrived 5 days after my order but the Mango website said within 30 days. I was also nervous because after placing my order, I checked the reviews. Hopefully it arrives.
By Mangogirl G., over a year old
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Question:

If I dont receive the order and the order is send back ,so will i get a refund or they will charge the delivery n n then refund it...

Question:

Do Canadians pay duties when ordering online from mango.ca?

Answer:
I just received mine today in Canada and I didnt pay anything, it arrived with DHL, shipped from Barcelona.
By Yada L., over a year old
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Question:

Ordered July and now October. No arrival. I'm in Australia. No one returning answers to my emails. Help!

Answer:
You can extort a reply out of them by complaining publicly under their Instagram posts. But their replies are not too helpful...
By Bettina B., over a year old
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Question:

Hi, I would like to ask about complain. I bought 2 coats in february 2016, but quality is terrible, I wear it only about 3 months. I would like to complain that, I wrote to mango shop, but they give me any information about complaing. what to do ? Thanks for information or advice.

Question:

Does Mango has Swimwear collections or resort wear collections?

Answer:
I think only swimwear collections since I searched on google and didn't see anything for resort wear, but I did see swim wear on Mango.
By Mangogirl G., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?