Jewelry and findings
Questions & Answers

How easy is it to get a hold of customer service at Jewelry and findings?

Asked by Amy N. on 12/18/2019

4 Answers
Nan K.9/12/2023

It is very easy to get a hold of customer service. If you need help, you just send a "ticket" (which is a message) to them and they reply to it pretty quickly. The "Ticket Center" is located both under your account information and under your orders information. It is easy peasy.
Sharon A.2/9/2023

Hi, really easy set up a ticket and they will respond as soon as they are open with a resolution. Very impressed how good they are. Made 6 orders so far
Tegan A.7/8/2020

It is very easy, I emailed her about the delivery and she replied the same day. With all of the right information. She is very lovely aswell.
Jennifer C.12/18/2019

I haven't had to contact customer service. I've never had a problem with orders.

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