Geekbuying
Questions & Answers
Here’s what buyers have asked with answers from Geekbuying staff and previous consumers.
20
questions answered
0%
answered within 1 day
Answer:
Hi Customer
Maybe you could contact us here according your problem
support_payment@geekbuying.com
About payment failure, invalid coupon, duplicated orders, cancel orders, report error
support_tracking@geekbuying.com
About change address/shipping method, order status, tracking information, custom clearance
support_aftersale@geekbuying.com
About missing item, wrong item, defective item, item problems
Best regards
Geekbuying.com
By wendy w., over a year old
Answer:
Hi Robert
Thanks for your question.
Here we checked the parcel has been delivered to you, hope you can satisfied with it.
Thank you.
Geekbuying.com
By Geekbuying C., over a year old
Answer:
Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:support_tracking@geekbuying.com
Best regards
Geekbuying.com
By wendy w., over a year old
Answer:
The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
By Joshua G., over a year old
Answer:
I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
By David M., over a year old
Question:
Are they trustworthy
Answer:
From my experience, they are.
Here are some tips for ordering from GeekBuying safely:
Only purchase products from GeekBuying's official website.
Carefully read the product descriptions and reviews before making a purchase.
Use a payment method that offers buyer protection, such as PayPal or a credit card.
Be prepared for the possibility of long shipping times.
Contact GeekBuying's customer service immediately if you have any problems with your order.
If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
By Laurent L., over a year old
Question:
H. I want to buy a dress from geekbuying. Are they legit? Do they deliver on time? X, South Africa
Answer:
I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
By Ray P., over a year old
Question:
is there COD available
Answer:
Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available:
Saudi Arabia
United Arab Emirates
Kuwait
Oman
Qatar
Bahrain
If you are considering ordering from GeekBuying using COD, here are some things to keep in mind:
COD orders are subject to a handling fee of $10.
The maximum order amount for COD orders is $1,000.
COD orders are typically processed and shipped within 2-3 business days.
COD orders are delivered by DHL or FedEx.
You will need to pay the full amount of the order to the delivery person upon delivery.
If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
By Laurent L., over a year old
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