Dinkleboo
Questions & Answers

Here’s what buyers have asked with answers from Dinkleboo staff and previous consumers.

92
questions answered
0%
answered within 1 day
Answer:
Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
By Amanda D., 7 months ago

Answer:
Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
By Amanda D., over a year old

Answer:
Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
By Amanda D., over a year old

Answer:
Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
By Amanda D., over a year old


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