I am a little reluctant to buy one of the plans due to having difficulty reaching customer service. I also wonder if it is difficult to cancel account
Asked by Tone J. on 1/11/2018
2 Answers
Li S.2/6/2018
My Account User ID: 6869160
Account Name: Li Same
Email: sen20160328@yandex.com
Here is paypal Transaction ID: 85Y80490D1480771S
$649.00 paid via my paypal. But I does not want this member ship.
Already. I did complete member ship 1 year ago
And I did discuss about this problem with Support team.
~~~~~~~~~~~~~~~~~~~~~~Support team~~~~~~~~~~~~~~~~~~
"Good morning,
We used to have issues with PayPal, now it should be fixed.
We can still activate your pending subscription.
Please confirm."
~~~~~~~~~~~``````````````````````````````````````````````````````````````````````````
I did reply for over message
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hello!
What confirm do you mean? Did you refund money via paypal?
Also. I can't download images too. I does not want images from Depositphoto.
Please refund Money again. Really not good.
I did send a lot of email via support team.:(
I will wait for your reply
Li Same.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
After. Support Team is no response. Only using same message
~~~~~~~~~~~~~
Your manager will get in touch shortly.
Thank you for understanding.
Best regards,
Olga
~~~~~~~~~~~~~~
Please fix this problem and refund my Money.
Account Name: Li Same
Email: sen20160328@yandex.com
Here is paypal Transaction ID: 85Y80490D1480771S
$649.00 paid via my paypal. But I does not want this member ship.
Already. I did complete member ship 1 year ago
And I did discuss about this problem with Support team.
~~~~~~~~~~~~~~~~~~~~~~Support team~~~~~~~~~~~~~~~~~~
"Good morning,
We used to have issues with PayPal, now it should be fixed.
We can still activate your pending subscription.
Please confirm."
~~~~~~~~~~~``````````````````````````````````````````````````````````````````````````
I did reply for over message
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hello!
What confirm do you mean? Did you refund money via paypal?
Also. I can't download images too. I does not want images from Depositphoto.
Please refund Money again. Really not good.
I did send a lot of email via support team.:(
I will wait for your reply
Li Same.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
After. Support Team is no response. Only using same message
~~~~~~~~~~~~~
Your manager will get in touch shortly.
Thank you for understanding.
Best regards,
Olga
~~~~~~~~~~~~~~
Please fix this problem and refund my Money.
Anna D.1/12/2018
Hello, Tone.
Feel free to contact us anytime via LiveChat. You can also call the numbers listed here https://depositphotos.com/contact_us.html and email us.
In order to cancel the account, you need to contact us and place a request.
Anna,
Depositphotos
Feel free to contact us anytime via LiveChat. You can also call the numbers listed here https://depositphotos.com/contact_us.html and email us.
In order to cancel the account, you need to contact us and place a request.
Anna,
Depositphotos
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