CARiD
Questions & Answers
hello, Have you noticed lots of reviews giving Carid "1 Star" This is a serious problem your management need to address ASAP before your company lose
Asked by Tom D. on 7/15/2018
2 Answers
Carid C.7/17/2018
Dear Tom,
Thank you for paying your attention to the reviews posted for our store. Unfortunately, it is rare today that people take the time out of their day to recognize a job well done. They would rather go and let others know about the unfortunate that has happened to the order than say how positive they are about the service and products received. That is why you can see negative reviews only. Please specify your concern and your order information, so I could do everything possible to prevent you from writing another negative review. You may email me directly at alison.rh@carid.com
Look forward for your reply.
Thank you for paying your attention to the reviews posted for our store. Unfortunately, it is rare today that people take the time out of their day to recognize a job well done. They would rather go and let others know about the unfortunate that has happened to the order than say how positive they are about the service and products received. That is why you can see negative reviews only. Please specify your concern and your order information, so I could do everything possible to prevent you from writing another negative review. You may email me directly at alison.rh@carid.com
Look forward for your reply.
Nice f.5/20/2019
You are right as a general rule people are negative but if you look at other sites there are a lot of good feedback too.
Which you don't have!
You're customer service is good but your return policy is not.
Which you don't have!
You're customer service is good but your return policy is not.
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