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Bergdorf Goodman
Questions & Answers

98 reviews

Here’s what buyers have asked with answers from Bergdorf Goodman staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

i placed an order to day and need the staus or a number to call in to check it. I called the 888-774-2424 number and have been on hold now for 8 mins

Question:

How does it work to join an event? Do I need an invitation or ticket or can I just step in? Thank you!

Question:

ist true you are terrible in shipping and after sale service - as im intrested in buying some stuff - but honestly reading the reviews scaring m ?

Answer:
I didn't get the right item shipped to me. It went out of stock. And they did nothing but offer an insincere apology and forced me to go through all the effort of managing the return.
By FE P., over a year old
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Question:

Do you treat people differently depending on the dollar amount of their order?

Question:

Love the prices and designs. Can I return if it doesn't fit correctly? Do they offer even exchange if it doesn't fit right or do they not really give you store credit?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?