BCBG
Questions & Answers

I am looking for a set of summer bridesmate style dresses and I need a dozen of them. What I need to know is can they be easily returned if they do not fit appropriately. I get that returning a single dress is easy but returning a dozen can often be challenging. Also I do not want to be charged a return fee for each individual dress and separate shipping for each of them. Has anyone done this before from this store?

Asked by Nancy C. on 5/1/2015

2 Answers
Esther C.9/17/2022

They have an awful courier that just leaves packages in building lobbies to get stolen! I lost over $500 on a single dress for my bridesmaid! Will never buy from them again!
Lori H.1/11/2016

They offered to provide return shipping to me for $39 to be subtracted from the refund... I was directed to return the dress myself and they still charged me the $39... it has been numerous unanswered emails and expensive phone calls to get help... and still many mistakes on their end...

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