Allurez
Questions & Answers

So long as you are trying to spend your coins, it's easy. When you're trying to get your money back and return the subpar product and/or request that they fix anything that is when you'll see that they pick and choose when they want to communicate with you. They are organized scammers!

Someone will answer the phone - but they can not help you in any way. That's literally what they will tell you. They lie and say someone who can help will call you back. But they NEVER will.

It's easy. Just don't expect any kind of resolution.

They will answer the phone but lie to tell you what you want to hear and then will change after you make a purchase! Liars!

They will answer the phone but they do not reply to emails. They do not take notes on your order so they will end up lying or getting their stories mixed up when you speak with them.

Very hard, I called them and they never picked up. And they took two days to reply to me.

They avoid you and always have an excuse but refuse to credit your visa for failing to send your order

They say on their website they will refund returns within 7 days. NOT TRUE! I'm going to have to file a complaint with the Better Business Bureau.

Very easy! I had an amazing experience. Their team was amazing and very helpful.

Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com